Odeo’s Noah Glass & Tim Roberts handle the blog thang with perfect aplomb. Right after we stuck a ‘send us an odeo’ button on our Like It Matters blog, Noah & Biz Stone zapped us an odeo saying ‘cool, thanks for playing.’ Tim & I have since exchanged notes (via their new feature) about how to improve it, questions about RSS, etc. A few quick moments on their part translate to a great experience with the company on our part. So:

• Listen in (they pinged me within a few hours of my post)
• Respond appropriately (they used their own tool to communicate, which really cements the point)
• Keep the conversation up (quick replies to my question proved, again, that they are paying attention)

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