We offer 45 days warranty on all our products for you to shop confidently.
The 45 days warranty policy is valid on any product/item purchased from www.shopsavvy.mobi. You can return the product at any moment within 45 days. Although there are some rules which you need to follow during the whole return policy. To make your return easy and smooth you have to meet our return criteria.
Note: Any import duties, taxes, charges, etc are paid by the buyer.
In case you receive a damaged product then you should put your request to return your product within 7 days. The return shipping cost will be incurred by the buyer.
We will only review your request
- You present photographs and videos of the damaged product. We would recommend you to do this as soon as the product arrives.
- You make sure that the product is unused, unwashed, and unharmed/untampered/unaltered.
- You make the return in the original packaging itself.
- All the accessories that came with the product must be returned with the package.
Returns must be requested within 7 days of receiving the order with online tracking no.
Refunds will be processed after the items have been received and inspected.
Return shipping package must be insured, we are not responsible for lost packages or customs in your country – in that case, no refunds will be issued.
If you are not satisfied with what you ordered and change your mind then you cancel your order as well. Although, there are some terms and conditions:
- You will get a full refund if you cancel your order before we ship your order.
- 25% of your total amount will be deducted if you cancel after we have already shipped your order.
- In the case of customization, we charge extra, and therefore if you want to cancel your customization order, then we will deduct that extra money per customized item.