Our orders are shipped from the US or China, depending on the availability of the product in our warehouse, your orders are shipped. We use DHL, FedEx, and USPS as our shipping partners to ship our products worldwide.
Note: The handling process takes up to 1-3 days as multiple orders from one customer may take up additional time to merge their orders.
For the orders which are based on custom specifications upon the customer’s request, we would require additional processing times.
For customized products, delivery dates are subject to art approval. If the uploaded image is not up to the printable standard and if artwork revisions are necessary, delivery dates may change. Before we process the order, we will send you an email with the mock-up of the requested customization. Upon approval, we will process the order.
Note: If you fail to approve the mock-up within 7 days, we will send out the order.
No change of address will be entertained once the product is shipped. Once we dispatch the package, you will be able to follow it directly on the shipping company website or on our website with your tracking number. We are not liable for any transitional delays that occur due to the incomplete, misspelt, or missing address provided by the customer.
During the holiday season due to the increased number of parcels, courier companies like FedEx and DHL face difficulty in ensuring their normal delivery promise. Due to their transitional delay, the delivery may take a few more days to reach you.
Please contact us at email@example.com in case of any queries and we will be happy to answer back.
We have 2 types of shipping that are available for our customers according to their needs:
- Standard Shipping (7-18 business days)
- Express Shipping (2-5 business days)
Note: Customization requests will take 2-5 days more.
Check & Accept Your Package
We always recommend our customers to check the package at arrival. It is important so that you can avoid any packages that may get damaged while transporting. We try our best to not let any customer go through this situation but there are always unknown situations that may occur at any point in time. Therefore always check your package before accepting it.
If you find any damage after accepting your package then it becomes your sole responsibility to file a claim. In such a case you must immediately gather proof like images or videos of unboxing. To know more, read our return policy.
Important Note: We would request you to bear with us in case of any delays in order processing due to Covid-19. In which case, we will notify you immediately. Thank you.